Shop Policies

Jewelry is a very personal item.   We realize you may not fully comprehend a jewelry item through a series of photographs.  We want you to be thrilled with your selection from Stony Mountain Jewelry and to wear it happily for many years.  Please shop with confidence; if one of our pieces is not as you perceived; you may return it within 7 days for a full refund.

Returned items must be in the original condition and original box for refund. We urge you to insure the package as we are not responsible for loss or damage. Please notify us of your intent to return the item prior to shipping.

 

We accept returns and cancellations

  • Contact me within: 3 days of delivery
  • Ship items back within: 7 days of delivery
  • Request a cancellation: before item has shipped (Items often ship within an hour of being purchased)
  •  Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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